Mitchell Phillips
IT Support Specialist at goTRG
Rogers, Arkansas, United States
Summary
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Senior🎓
Top SchoolMitchell Phillips is an experienced IT Support Specialist with a decade in tech and seven years providing hands-on support, troubleshooting, and hardware/software repair. Based in Rogers, Arkansas, he has progressed from repair technician roles to lead technician and now provides enterprise support at goTRG, demonstrating strong customer-facing skills and technical leadership. He excels at diagnosing computer and network issues, deploying practical solutions, and mentoring technicians to improve service turnaround. Known for a methodical repair background, Mitchell brings deep hardware expertise often overlooked in pure IT roles, enabling faster root-cause resolution. Comfortable across retail and corporate environments, he pairs technical fluency with clear communication to non-technical users. Reliable and resourceful, he consistently turns complex technical problems into usable outcomes for customers and teams.
10 years of coding experience
1 year of employment as a software developer
HS Diploma, HS Diploma at Prairie Grove HighGithub contributions (5)
MitchellPhillips22/TheCoffeeShop
Apr 2016 - Apr 2016
Contributions:32 commits, 1 PR, 30 pushes in 23 days
coffeeinformativerewardstrackingshop
MitchellPhillips22/TIY-Assignments
Feb 2016 - Mar 2016
Contributions:34 pushes, 1 branch, 1 issue in 1 month
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