Mohammad Khan
Account Manager at du
Dubai, Dubai, United Arab Emirates
Summary
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Senior🎓
Top SchoolMohammad Khan is an accomplished Account Manager based in Dubai with over a decade of telecom experience and eight years in client-facing roles, consistently driving revenue growth and high customer satisfaction across B2B portfolios. At du he delivered a 25% uplift in account revenue through targeted upsell and cross-sell strategies and maintained client satisfaction above 90% while streamlining service delivery. He has a strong background in customer success and retention, having reduced response times by 25% through operational improvements and handled escalations in compliance with TRA guidelines. Previously at Vodafone he focused on SME solutions and personalized engagement that boosted loyalty and sales performance. Holding an MBA in Marketing and Retail and a B.Com in Commerce and Computers, he pairs commercial acumen with practical technical familiarity (HTML/CSS, Python) gained through R&D roles in the social services sector.
8 years of coding experience
5 years of employment as a software developer
Master of Business Administration (MBA), Markting and Retail, Master of Business Administration (MBA), Markting and Retail at Barkatullah University, BhopalHigher secondary, Mathematics, Higher secondary, Mathematics at St.michale's Sr. Sec. schoolBachelor of Commerce (B.Com.), Commerce and Computers, Bachelor of Commerce (B.Com.), Commerce and Computers at Saifia Arts College, Ahmedabad Palace, Bhopal
English, Hindi, UrduGithub contributions (5)
shahbazgithub/Doctor-Sahab-Website
Dec 2017 - Feb 2018
Contributions:15 commits, 14 pushes, 1 branch in 2 months
shahbazgithub/Tour-Management-Webpage.
Dec 2017 - Dec 2017
Contributions:7 commits, 6 pushes, 2 branches in 1 day
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