Monalisha Barik
Technical Support Engineer at Salesforce
Hyderabad, Telangana, India
Summary
🤩
Rockstar🎓
Top SchoolMonalisha Barik is a Technical Support Engineer at Salesforce (Heroku) with four years of experience bridging cloud platform operations and customer-facing troubleshooting. She joined Salesforce in 2021 after six years at Infosys as a Technology Analyst, bringing a strong foundation in enterprise IT and applied problem-solving. Based in Hyderabad, she combines hands-on cloud support with a user-centric approach to resolve production issues and improve platform reliability. Trained in Information Technology (B.Tech.) from Siksha 'O' Anusandhan, she is comfortable translating complex technical concepts for diverse stakeholders. Notably, her career trajectory reflects a consistent shift from broad enterprise delivery toward specialized cloud solutions work, signaling a growing focus on platform engineering and operational excellence.
4 years of coding experience
Bachelor of Technology (B.Tech.), Information Technology, Bachelor of Technology (B.Tech.), Information Technology at Siksha 'O' Anusandhan University
Github Skills (4)
herokuapp9
heroku-deployment7
heroku7
nodejs7
Programming languages (3)
Github contributions (5)
jhiligit/heroku-java
Nov 2021 - Jun 2023
Contributions:3 PRs, 4 pushes, 5 branches in 1 year 6 months
jhiligit/node-js-getting-started
Nov 2021 - Feb 2022
Contributions:21 PRs, 19 pushes, 17 branches in 2 months
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