People Lead And Services Manager - Digital Customer Support Eng at GE Vernova
Romania
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Summary
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Senior
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Top School
Monica Dragan is a senior service and delivery leader with 11 years of experience bridging engineering, operations, and customer strategy in mission‑critical energy systems. Currently People Lead and Services Manager at GE Vernova, she combines hands‑on EMS/SCADA integration experience with ITIL, Agile, and Lean practices to ensure transparent, efficient delivery across complex on‑site and support environments. Her background as a field integrator and certified SCADA trainer gives her rare technical credibility when liaising between supplier and customer engineering teams. Monica excels at turning operational constraints into process improvements, driving resourcing strategy, and translating opportunities into commercial proposals. She thrives where technical depth meets customer impact and has a proven track record of leading on‑site teams through commissioning, maintenance, and release activities.
11 years of coding experience
12 years of employment as a software developer
POLITEHNICA București National University for Science and Technology
Contributions:50 pushes, 1 branch in 1 year 5 months
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Monica Dragan - People Lead And Services Manager - Digital Customer Support Eng at GE Vernova