Monica Dragan

People Lead And Services Manager - Digital Customer Support Eng at GE Vernova

Romania
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Summary

👤
Senior
🎓
Top School
Monica Dragan is a senior service and delivery leader with 11 years of experience bridging engineering, operations, and customer strategy in mission‑critical energy systems. Currently People Lead and Services Manager at GE Vernova, she combines hands‑on EMS/SCADA integration experience with ITIL, Agile, and Lean practices to ensure transparent, efficient delivery across complex on‑site and support environments. Her background as a field integrator and certified SCADA trainer gives her rare technical credibility when liaising between supplier and customer engineering teams. Monica excels at turning operational constraints into process improvements, driving resourcing strategy, and translating opportunities into commercial proposals. She thrives where technical depth meets customer impact and has a proven track record of leading on‑site teams through commissioning, maintenance, and release activities.
code11 years of coding experience
job12 years of employment as a software developer
bookPOLITEHNICA București National University for Science and Technology
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Github Skills (16)

virus10
sequencing10
genomes10
pipe9
snakemake9
genes9
genomics9
bioinformatics9
computational-biology8
conda8
quality-assurance8
pipeline7
assembly3
bioconda3
variants3

Programming languages (6)

C++JavaScriptHTMLJupyter NotebookRubyPython

Github contributions (5)

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kpj/V-pipe

Apr 2020 - Nov 2021

V-pipe is a pipeline designed for analysing NGS data of short viral genomes
Contributions:2 PRs, 51 pushes, 19 branches in 1 year 7 months
genomespipepipelineviralngs
cbg-ethz/oncotree2vec

Nov 2023 - Apr 2025

Contributions:50 pushes, 1 branch in 1 year 5 months
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Monica Dragan - People Lead And Services Manager - Digital Customer Support Eng at GE Vernova