Morsalin Billah
Manager, Technical Escalation Engineer
Sydney, New South Wales, Australia
Summary
🤩
Rockstar🎓
Top SchoolMorsalin Billah is a Technical Escalation Engineering manager with eight years of hands-on experience bridging front-end development, solutions engineering, and customer-facing technical support at Datadog. He excels at resolving complex incidents, onboarding customers, and demoing product capabilities, drawing on a background building responsive UIs and CRM tooling. Comfortable in multi‑cloud environments, he regularly works with AWS, Azure and GCP tools and has represented his company at global cloud events, including speaking at AWS Summit Mumbai 2019. Known as a mentor and interviewer, he combines a quality-first mindset with a knack for clear teaching and process improvement. Based in Sydney, he brings practical engineering depth plus customer empathy to drive reliable outcomes for large, multicultural teams.
8 years of coding experience
8 years of employment as a software developer
Diploma, Information Technology - Software Development, Diploma, Information Technology - Software Development at TAFEHigher Secondary Certificate, Science, Higher Secondary Certificate, Science at Mirzapur Cadet CollegeProfessional Year, Information Technology, Professional Year, Information Technology at Performance EducationBachelor’s Degree, Information Technology, Bachelor’s Degree, Information Technology at Charles Sturt University
English, Bengali, Hindi
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (16)
datadog10
hugo10
tetris10
redux10
react10
documentation10
player10
javascript9
opentelemetry6
telemetry6
collector6
tempo4
python4
otel3
opentelemetry-collector3
Programming languages (3)
Github contributions (5)
morsalin2171/flatris
Jan 2023 - Jan 2023
Contributions:4 PRs, 29 branches in 1 day
morsalin2171/morsherokutest
Jul 2019 - Jul 2019
Contributions:2 pushes, 1 branch in 1 day
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