Summary
Mu-cheng Tsai is an independent user researcher with eight years of experience turning complex digital problems into human-centered product strategies across startups, corporates, and government projects. He has led enterprise-wide research at Foxconn, driven award-winning design solutions for migrant worker hiring, and shaped product direction for consumer-facing platforms like Rakuten and iCHEF. Comfortable with mixed methods—from contextual inquiry and usability testing to stakeholder mapping—he excels at synthesizing insights into pragmatic features such as personalized dashboards and recruitment flows. Beyond client work he runs a wellness and self-awareness calendar on Instagram, reflecting a rare blend of rigorous research practice and human-centric advocacy.
8 years of coding experience
4 years of employment as a software developer
Master of Science - MS (Interruption), International Fashion Retailing, Master of Science - MS (Interruption), International Fashion Retailing at 英國曼徹斯特大學
Master of Science - MS, Digital Content&Technologies, Master Thesis:A, Master of Science - MS, Digital Content&Technologies, Master Thesis:A at 國立政治大學
English, Chinese