Mufaddal Haidermota
Manager at Priceline
Mumbai, Maharashtra, India
Summary
👤
Senior🎓
Top SchoolMufaddal Haidermota is a data-driven analytics manager with nine years’ experience turning complex datasets into strategic decisions, currently leading the Mumbai Customer Care Analytics team at Priceline. He specializes in bridging quantitative analysis with storytelling and visualization to improve operational efficiency, elevate customer experience across human agents and GenAI bots, and drive measurable outcomes such as a 25% CSAT uplift. Beginning in BI and automation at Atos, he has a proven track record of consolidating disparate data sources, automating pipelines to save hours weekly, and translating qualitative feedback into actionable AI-driven insights. A proactive advocate for data literacy, he publishes on data storytelling and visualization and experiments with generative AI to surface root causes from customer feedback—a practice that sets his work apart from standard reporting.
9 years of coding experience
6 years of employment as a software developer
Bachelor of Engineering - BE Computer Engineering, Bachelor of Engineering - BE Computer Engineering at Fr. Conceicao Rodrigues College of Engineering
English, Hindi, Gujarati
Github Skills (5)
azure-machine-learning4
machine-learning3
tensorflow2
microsoft2
deep-learning2
Programming languages (1)
Github contributions (5)
murphy999/Udacity-Azure-ML-Scholarship
Aug 2020 - Jun 2021
Contributions:75 commits, 74 pushes, 1 branch in 9 months
murphy999/BI-Viz-Tools
Feb 2019 - Jun 2023
Contributions:37 pushes, 1 branch in 4 years 4 months
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