Muhammad Ishak
Principal Premium Support Engineer at OpenText
Kuala Lumpur, Malaysia
Summary
👤
Senior🎓
Top SchoolMuhammad Ishak is a seasoned software engineer with 14 years of experience and a strong focus on post-sales enterprise support, currently serving as Principal Premium Support Engineer at OpenText. He combines hands-on backend and frontend programming, database and OS expertise with a track record of escalating technical leadership roles within OpenText since 2016. Prior to that he supported merchants at PayPal and developed enterprise-grade systems and automation at HSBC and the University of Maryland, giving him deep experience across payments, financial services, and academic research systems. Known for turning complex production incidents into durable fixes, he blends pragmatic troubleshooting with engineering rigor and a knack for cross-team coordination. Based in Kuala Lumpur, he brings both global support experience and a developer’s curiosity—his GitHub bio hinting at untapped open-source contributions yet to be showcased.
14 years of coding experience
11 years of employment as a software developer
Bachelor of Science (B.Sc.) Computer Science, Bachelor of Science (B.Sc.) Computer Science at University of Maryland
English, Malay
Github Skills (27)
cms10
admin10
livewire10
laravel10
ui-framework10
eclipse8
kotlin-dsl8
kotlin8
java8
spark7
devtools7
ide7
jigsaw7
google5
php5
Programming languages (6)
Github contributions (5)
vandershraaf/maybank_cc_statement_parser
Dec 2022 - Sep 2025
Contributions:1 release, 1 push, 1 tag in 2 years 9 months
vandershraaf/Competition_Network
May 2012 - May 2012
Contributions:4 commits in 1 day
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