Summary
Muhammad Ruslan is an Operations & IT Manager with over a decade of hands-on experience building resilient web platforms and managing IT operations across Malaysian enterprises and SMEs. He combines a technical foundation in computer science with practical leadership gained at organizations like Virtue Net, Royal Selangor, and Avon to translate business needs into scalable, secure digital solutions. Known for improving system uptime and operational efficiency, he pairs UX optimization through analytics with security best practices to deliver measurable impact. His background spans web development, IT infrastructure, and e-commerce operations, enabling him to bridge technical teams and business stakeholders effectively. Based in Putrajaya, he thrives on long-term technology strategies that balance immediate operational demands with future growth. A detail not always visible on a resume: he progressed from data entry and system administration roles into senior IT leadership, reflecting strong operational fluency and hands-on empathy for front-line processes.
10 years of coding experience
5 years of employment as a software developer
Pure Science, Pure Science at Royal Military College / Maktab Tentera DiRaja
Bachelor of Computer Science Information System, Bachelor of Computer Science Information System at Multimedia University
English, Malay