Summary
Muhammad Sofwan is a Senior Delivery Manager based in Kuala Lumpur with 12 years of experience orchestrating end-to-end delivery for converged solutions and network infrastructure across major Malaysian telcos. Holding PMP®, ITIL4, and Lean Practitioner certifications, he consistently delivers projects on time, on budget, and to specification by bridging business and technical teams. His background spans hands-on service operations and engineering roles through to program leadership at CelcomDigi, Maxis, TIME dotCom and BT, giving him deep operational empathy and vendor management chops. He emphasizes people-first collaboration as the core driver of successful change, and routinely applies lean principles to streamline complex deployments. Comfortable in multicultural environments and fluent in Japanese studies from Institut Bahasa Teikyo, he brings a disciplined, process-oriented approach with a curiosity for continuous improvement. Colleagues describe him as driven yet pragmatic, with a belief that "the best of me is yet to come" guiding his growth mindset.
12 years of coding experience
11 years of employment as a software developer
Bachelor of Engineering (B.E.) Mechanical Engineering, Bachelor of Engineering (B.E.) Mechanical Engineering at University of Yamanashi
Japanese Language and Literature, Japanese Language and Literature at Institut Bahasa Teikyo
Sekolah Menengah Sains Johor
Sekolah Kebangsaan Bandar Pontian
Malay, English, Japanese