Mukesh Dubey
Manager - Learning Operations
Gurugram, Haryana, India
Summary
👤
Senior🎓
Top SchoolMukesh Dubey is a learning operations and experience leader with 9 years of experience building high-performing teams and scalable learner journeys across edtech and enterprise programs. Currently Manager - Learning Operations at Hero Vired, he has led 12+ professionals to manage 1600+ learners, boosting NPS by 60%, improving post-sales retention by 20%, and increasing referral revenue from 5% to 15%. He combines data-driven program management (Tableau, Google dashboards) with cross-functional collaboration across Sales, Product, Academics and Marketing to reduce support SLAs and optimize costs—cutting per-learner testing costs by up to 88% in prior roles. Mukesh also drives growth initiatives and offline learner engagement, and his background in engineering and hands-on curriculum revamps demonstrates a rare blend of technical literacy and people-centered strategy.
9 years of coding experience
4 years of employment as a software developer
12, Non medical, 87%, 12, Non medical, 87% at New Happy Senior Secondary SchoolPGPM - Post Graduate Program in Management, Business Analytics, 7.36, PGPM - Post Graduate Program in Management, Business Analytics, 7.36 at Institute of Management Technology, GhaziabadCertificate Program in Strategic Management and Business Essentials, Certificate Program in Strategic Management and Business Essentials at INSEADBachelor of Technology, Electronics and Communications Engineering, 71%, Bachelor of Technology, Electronics and Communications Engineering, 71% at Guru Nanak Institutes of TechnologyPower Step Course for JEE, JEE (Main & Advanced), Power Step Course for JEE, JEE (Main & Advanced) at Aakash Digital
Hindi, English, Punjabi
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (10)
python6
github4
jinja23
git3
flask3
flask-extensions2
template-engine2
web-development2
web-framework1
werkzeug1
Programming languages (2)
Github contributions (5)
MukeshDubey1420/Git-instructions
Aug 2017 - Oct 2018
It is a Documentation For those who are Totally New To GitHub And Did not know How they Can use Git to Push(Upload) His/Her Project on GitHub. And also the Installation Guide is provided.
Contributions:17 commits, 2 PRs, 20 pushes in 1 year 2 months
pythonnew-to-githubdidpushinstallation
MukeshDubey1420/AcadView_Python_StudSolutions
Jun 2018 - Sep 2018
Contributions:182 commits, 40 pushes, 1 branch in 2 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.