Mukesh Nanda is a Principal Technical Program Manager with nearly two decades of industry experience, currently leading Reliability Engineering for Azure Planned Maintenance Communications from Redmond. He combines deep technical roots—from SQL Server advisory and service engineering for critical LoB workloads to program leadership—with a customer-first mindset that drove Service Health Maintenance improvements and lifted competitive CSAT in Planned Maintenance Communications from 138 to 153. Known for bridging engineering and stakeholder communication, he has a track record of building tooling and processes that improve supportability, self-help, and production resiliency. Mukesh’s background in both technical advising and hands-on operations gives him a rare ability to translate complex system reliability issues into actionable product and program outcomes.
9 years of coding experience
13 years of employment as a software developer
Master’s Degree, Master of Computer Application, 82%, Master’s Degree, Master of Computer Application, 82% at University of Rajasthan
Bachelor’s Degree, Business Administration and Management, General, 63%, Bachelor’s Degree, Business Administration and Management, General, 63% at MDS University, Ajmer, India
High School, Science and Mathematics, High School, Science and Mathematics at Bikaner Boys School, Bikaner(Raj), India
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Mukesh Nanda - Principal Technical Program Manager at Microsoft