Summary
Munkhtegsh Munkhbat is a certified Salesforce Developer with nine years of experience building mobile-first, AI-augmented CRM platforms for enterprise customers, currently delivering high-impact solutions at Amazon. He led the global rollout of the Customer Issue Request platform and Amazon’s Salesforce Mobile App, cutting ticket submission time by 58% and unlocking millions in monthly opportunity savings while handling 500+ daily submissions across 10+ countries. Technically fluent in Apex, LWC, Flows, Platform Events and full-stack tools (Node.js, React, Python), he designs metadata-driven, scalable integrations with AWS and external APIs—one implementation processed 49,000+ API transactions at 99.9% uptime. Previously he drove digital banking and nCino migrations at PwC and built cross-cloud LightningOut apps at American Express, showing a pattern of converting complex workflows into automated, user-centric systems. He contributes to open-source and “builds in public,” treating his GitHub as a learning playground where he experiments with AI and dev tooling. Based in American Fork, Utah, he pairs pragmatic engineering with continuous learning and a knack for turning executive needs into elegant, production-ready workflows.
9 years of coding experience
9 years of employment as a software developer
Bachelor's Degree Biotechnology, Bachelor's Degree Biotechnology at Mongolian University of Science and Technology
Associate's Degree Computer Science, Associate's Degree Computer Science at City College of San Francisco
Computer Science, Computer Science at Devmountain
English, Russian, Mongolian