Murtaza Ali
Technical Support & Sales Representative
Longwood, Florida, United States
Summary
👤
Senior🎓
Top SchoolMurtaza Ali is a versatile technical support and IT generalist with a decade of experience blending customer-facing roles and hands-on systems administration. He currently supports customers at Asurion while modernizing a family business with hybrid remote infrastructure, Microsoft 365, SharePoint, and VoIP—demonstrating an unusual mix of call-center empathy and backend tooling. Trained in computer science and information systems with a focus on cybersecurity, he also tutors and mentors students in Python, web development, and safe coding practices. Comfortable translating technical concepts for non-technical users, he has a track record of automating workflows, managing inventory and ticketing systems, and deploying Zero-Tier virtual networks. Colleagues describe him as a curious lifelong learner who pairs practical problem solving with a strong customer-first mindset.
10 years of coding experience
High School Diploma, High School Diploma at Baccalaureate School for Global EducationBachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at Stony Brook University College of Engineering and Applied SciencesBachelor of Science - BS, Information Systems Technology, Bachelor of Science - BS, Information Systems Technology at Seminole State College of FloridaBachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at Stony Brook University
English, Hindi, Gujarati, Urdu
Github Skills (23)
mac-address10
dispatch10
unlock10
dispatcher9
lookup9
php8
cad8
mdt8
critical-css8
netlify7
eleventy7
jekyll6
nunjucks6
static-site6
javascript6
Programming languages (3)
Github contributions (5)
murfasa/murfasa.com
Dec 2024 - Dec 2024
Contributions:37 pushes, 1 branch in 1 day
murfasa/CuffedUp
Apr 2020 - Apr 2020
Contributions:2 releases, 9 commits, 8 pushes in 9 days
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