Summary
Myungjun Jin is a Customer Support Engineer with nine years of hands-on experience operating and troubleshooting CDN, Cloud DNS, and Cloud Storage services for customers across US, EMEA, Singapore, and Korea. Based in Seoul, he blends strong Linux and Apache administration skills with Python and shell scripting to automate support workflows and manage incidents. He’s proficient with performance and observability tools like Dynatrace and Catchpoint, and has extensive experience running Zendesk-based support operations and outage documentation. A former ROKAF officer and an Inha University IT graduate, he brings disciplined incident response and cross-cultural communication in both English and Korean to high-stakes, global cloud environments.
9 years of coding experience
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at Inha University