Nam Tran
Student IT Support Volunteer at British Columbia Institute of Technology
Burnaby, British Columbia, Canada
Summary
👤
Senior🎓
Top SchoolNam Tran is a bilingual Computing Science student and IT support volunteer with eight years of hands-on experience across QA, healthcare IT, and frontline customer service. He builds both back-end services and front-end interfaces, and has practical QA exposure using Katalon Studio and JIRA to trace and resolve dozens of defects daily. At BCIT he provides empathetic, one-on-one technical training to first-year students, translating complex troubleshooting into clear, patient guidance. Past roles include managing Active Directory environments in a hospital setting and producing detailed technical documentation that reduced recurring issues. Comfortable bridging technical and non-technical audiences, Nam combines methodical testing habits with a user-focused approach to deliver reliable solutions.
8 years of coding experience
1 year of employment as a software developer
British Columbia Institute of Technology (BCIT)
Vietnamese, English
Stackoverflow
1reputation
0reached
0answers
0questions
Programming languages (4)
Github contributions (5)
TrNam/acit4640
Sep 2019 - Nov 2019
Contributions:52 pushes, 1 branch, 11 tags in 2 months
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