Nancy Hsieh
Senior Associate Tools Engineer
Los Angeles, California, United States
Summary
👤
Senior🎓
Top SchoolNancy Hsieh is a Senior Associate Tools Engineer in Los Angeles with 11 years of software engineering and managerial experience building reliable, cloud-native infrastructure and developer tooling. She has moved between hands-on backend and DevOps work—contributing to well-known Cloud Foundry projects like bosh-bootloader and gorouter—while also leading teams and shipping platform releases at VMware and Activision Blizzard. Nancy’s strengths are in automating reproducible deployments across AWS/GCP/Azure, improving system robustness through better error handling and concurrency fixes, and modernizing pipelines (Concourse → GitHub Actions). She balances technical leadership with mentorship, having coached direct reports and run team health and OKR processes. A Columbia CS master’s graduate, she combines rigorous academic training with practical experience in game-industry tooling and platform operations. An often-overlooked asset is her track record of improving developer experience by surfacing environment configuration and proxy handling edge cases that reduce operator toil.
11 years of coding experience
9 years of employment as a software developer
Master's Degree, Computer Science, Master's Degree, Computer Science at Columbia University in the City of New YorkBS, Computer Science, BS, Computer Science at University of California, Los Angeles
English
Github Skills (18)
bosh10
bootloader10
command-line-interface10
go10
command-line10
logging10
cli10
testing9
cloud-foundry9
terraform9
cicd9
error-handling9
terraformer9
concurrency9
cloud-infrastructure8
Programming languages (9)
Github contributions (5)
cloudfoundry/bosh-bootloader
Jan 2018 - Nov 2019
Command line utility for standing up a BOSH director on an IAAS of your choice.
Role in this project:
DevOps Engineer & Backend Developer
DevOps Engineer & Backend DeveloperContributions:6 commits, 3 PRs, 3 pushes in 1 year 10 months
Contributions summary:Nancy primarily focused on modifying the `bosh-bootloader` command-line utility to improve its functionality related to setting up BOSH directors and managing environment variables, especially in the context of SSH tunnels and proxy configurations. They introduced changes to the `print-env` command, enabling the use of a Toolsmiths metadata file to retrieve environment variables, thereby enhancing the flexibility of the tool. The user also made several code changes, including tests, to handle the private key and proxy configurations.
command-line-utilityiaasboshbootloadercloud-foundry
cloudfoundry/gorouter
Jul 2018 - Jan 2019
CF Router
Role in this project:Back-end Developer
Back-end DeveloperContributions:5 commits, 3 pushes, 1 branch in 5 months
Contributions summary:Nancy contributed to the cloudfoundry/gorouter repository by enhancing error logging and improving the reliability of the system. They added the attempt number to error messages, and updated tests related to error logging. Additionally, the user addressed concurrency issues and default configurations related to connection limits. These changes demonstrate a focus on improving the system's robustness and maintainability.
cloud-foundryconcoursecff-wg-app-runtime-platformcloudfoundrypcf
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