Nancy Michell
Technical Writer at Capital One
New York City Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolNancy Michell is a senior technical writer and information architect with 20 years of experience crafting developer and cloud IaaS documentation for companies including Google, Microsoft, SAP, HP, and Verizon. She blends deep web and LAMP-stack knowledge with content strategy and publication management, having co-founded and run websites for MSDN, TechNet, and MSJ and authored 80+ by-lined technical articles. Known for improving processes and boosting readership (once increasing a publication’s audience by ~50%), she excels at bridging engineering and editorial teams to deliver on-time, cost-effective developer content. Recently she has focused on modernizing docs and internal developer sites—migrating and restructuring content across Confluence and bespoke platforms at Dropbox, Snowflake, and Capital One. Based in the NY metro area with a Harvard master’s in digital media, she brings rare newsroom discipline to large-scale documentation and product documentation at cloud scale.
11 years of coding experience
1 year of employment as a software developer
Bachelor’s Degree Business technology, Bachelor’s Degree Business technology at Undergrad - Fairleigh Dickinson UniversityMaster’s Degree Information Technology Digital Media. Graduated May 2016, Master’s Degree Information Technology Digital Media. Graduated May 2016 at Harvard UniversityGithub contributions (1)
hphelion/documentation
Sep 2014 - Aug 2015
Contributions:1285 commits in 11 months
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