Summary
Natalie Matthews is a Senior Backend Engineer with nine years of experience building scalable, cloud-native systems and AI-driven product features across EdTech, FinTech, Travel, and SaaS automation. She has a strong track record shipping production services at startups and enterprises—most recently driving the Custom Actions platform at Zapier (including OpenAI-driven assist features and a RAG-powered conversational builder) and currently contributing to backend systems at Clubhouse. Comfortable across the stack, Natalie designs serverless pipelines, multi-region failover architectures, and data-informed products using Python, Django, Postgres, AWS, and modern frontend tools. A dedicated teacher and mentor, she concurrently serves on the CS61 teaching staff at Harvard, bringing classroom-tested clarity to complex systems like kernel-level programming and concurrency. Notably, she built the Zoom Ingester Pipeline at Harvard that automates video processing for courses generating over $10M in tuition and has led integration of embedding search and tool-calling to make developer experiences more conversational and productive.
9 years of coding experience
7 years of employment as a software developer
Special Student (independent coursework), Special Student (independent coursework) at Harvard John A. Paulson School of Engineering and Applied Sciences
Master of Liberal Arts Software Engineering, Master of Liberal Arts Software Engineering at Harvard Extension School
BA Urban Geography, BA Urban Geography at McGill University