Natasha Lee
Senior Technical Support Engineer at GrowthBook
England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolNatasha Lee is a Staff Support Engineer based in England with a strong track record of advancing customer-facing technical roles across analytics and HR tech. Over eight years at companies like Mixpanel and GrowthBook she progressed from L1 support to staff-level leadership, known for improving support quality, scalability, and cross-functional collaboration with Engineering, Product, Success, and Sales. She combines hands-on troubleshooting and systems thinking with a Computer Science and Software Engineering background, enabling rapid diagnosis of complex product and data issues. Natasha’s promotion to Staff at GrowthBook reflects both technical impact and a knack for translating customer needs into product improvements. Quietly, she pairs commercial insight from studies in business with deep technical support experience, allowing her to bridge technical and non-technical stakeholders effectively.
1 year of coding experience
8 years of employment as a software developer
Business/Commerce General, Business/Commerce General at Shanghai Lixin University of Commerce(Hons) Bachelor of Science - BS Computer Science and Software Engineering, (Hons) Bachelor of Science - BS Computer Science and Software Engineering at University of Bedfordshire
Github Skills (37)
split-testing10
odk10
mixpanel10
bigquery10
data-collection10
operation10
appstoreconnect10
snowflake10
user-feedback10
data-science10
testing10
capistrano10
warehouse10
statistics10
feature-flags10
Programming languages (2)
Github contributions (2)
growthbook/growthbook
May 2024 - Apr 2025
Open Source Feature Flagging and A/B Testing Platform
Contributions:3 reviews, 14 PRs, 4 pushes in 10 months
operationdcosstorekitremote-configrollout
growthbook/growthbook-kotlin
Jul 2024 - Jul 2024
GrowthBook Kotlin SDK
Contributions:1 issue in 1 day
kotlinsdksdk-kotlinab-testingfeature-flags
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