Summary
Nate Farnsworth is a pragmatic Business Analyst II in Austin with 11 years of experience translating customer-facing operations and workforce data into actionable scheduling and process improvements. He has a strong background in WFM, reporting, and workflow automation from roles at Altice USA and Superior HealthPlan, and began his career in technical support and e-learning where he combined instructional design with front-end development. Nate has hands-on full‑stack experience—Angular/Node/Express/MongoDB—and built tools like HuddleMaster and internal ticketing systems that reduced delays and manual work. Comfortable in high-volume, real-time environments, he blends data-driven decision making with clear stakeholder communication to optimize staffing and performance. Outside of work he’s a tabletop and video game enthusiast, coffee-and-beer aficionado, and self-described “interdimensional time-traveler,” a hint at his playful curiosity and habit of exploring new tech and side projects.
11 years of coding experience
English