Nathan Begbie
Head Of Technical Customer Success at Turn.io
Nairobi County, Kenya
Summary
👤
Senior🎓
Top SchoolNathan Begbie is Head of Technical Customer Success at Turn.io, combining 11+ years of software and data science experience to lead a frontline team that helps scale WhatsApp-based services for millions of users. He blends hands-on engineering in Python and Elixir with applied machine learning, having architected data-intensive systems from fact-checking pipelines to LLM-powered chat integrations. His background spans healthcare, telecom and international development, and he pairs a Social Data Science master’s from Oxford with practical experience turning stakeholder needs into performant production systems. Known for solving performance challenges at scale, he also bridges support and in-house consulting to shorten the feedback loop between customers and product.
11 years of coding experience
10 years of employment as a software developer
Master's degree, Social Data Science, Master's degree, Social Data Science at University of OxfordBachelor of Business Science, Computer Science, Bachelor of Business Science, Computer Science at University of Cape Town
Github Skills (160)
olap10
embedded10
rest-api10
cpp10
cloud-native10
flask10
spreadsheet10
big-data10
sql10
ai10
rust10
science10
database10
bigquery10
mysql10
Programming languages (14)
Github contributions (5)
turnhub/turnio-integration-replit
Sep 2021 - Jun 2024
An example Turn.io UI integration on Replit. This extends the Turn UI with a quick reply, custom profile information, and action menus.
Contributions:3 PRs, 5 pushes, 2 branches in 2 years 8 months
custom-profilereplitreply
praekeltfoundation/molo.profiles
Oct 2015 - Jan 2022
Contributions:17 PRs, 57 pushes, 9 branches in 6 years 4 months
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