Nathan Bird
Senior Analyst End User Computing at Versiti Inc.
Greater Milwaukee United States
Summary
👤
Senior🎓
Top SchoolNathan Bird is a Senior Analyst in End User Computing with 10 years of hands-on IT experience supporting hardware, software, networks and peripherals across healthcare and enterprise environments. He has a strong track record delivering Tier II support, imaging and deployment via SCCM/PDQ, and closing a high volume of tickets—often on first contact—while supporting 700+ users and complex distributed teams. Comfortable both troubleshooting technical issues and creating documentation/training, Nathan blends user-facing coaching with behind-the-scenes process improvements that reduce escalations and improve operational efficiency. His background includes international helpdesk operations and account management, giving him uncommon perspective on global client needs and lifecycle-driven support. Based in greater Milwaukee, he is actively open to new full-time opportunities and brings a practical, customer-focused approach to end-user computing challenges. Notably, he pairs formal training as a microcomputer/network specialist with real-world leadership in large-scale event and staff management.
10 years of coding experience
11 years of employment as a software developer
Business/Commerce, General, Business/Commerce, General at Right ManagementGeneral Studies, High School/Secondary Diplomas and Certificates, General Studies, High School/Secondary Diplomas and Certificates at Shoreland Lutheran High SchoolAssociate's degree, Microcomputer Specialist / Newtwork Specialist, Associate's degree, Microcomputer Specialist / Newtwork Specialist at Gateway Technical College
English
Github Skills (14)
controller9
side-effects8
firebase8
react7
monorepo7
inferno7
state-management7
javascript7
expressjs5
balloon4
declarative4
speech3
nodejs3
datepicker2
Programming languages (3)
Github contributions (5)
DuckyTeam/ducky-components
Mar 2016 - May 2017
Contributions:490 commits, 231 PRs, 299 pushes in 1 year 2 months
ducky
GeorginaSeviour/Makerbox-V2-Website
Jul 2016 - Feb 2017
Contributions:29 commits, 12 PRs, 15 pushes in 6 months
javascript
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