Nathan Ferguson
CloudOps Engineer at KMS Lighthouse
Denton, Texas, United States
Summary
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Rockstar🎓
Top SchoolNathan Ferguson is a CloudOps Engineer with three years of hands-on experience supporting mission-critical applications and customer success across Atlassian, Kaltura, and enterprise clients like Verizon. He excels in incident and problem management, using tools such as Splunk, database queries, and browser/network logs to quickly triage complex issues and maintain high CSAT and NPS scores. His background in Computer Information Systems and Quantitative Methods from Texas State University complements a practical track record migrating and managing vendor platforms across Windows and Linux environments. Nathan is particularly adept at bridging technical and non-technical stakeholders—delivering clear escalations, training, and process improvements that reduce repeat incidents. Based in Denton, Texas, he brings a customer-focused, detail-oriented approach and a demonstrated ability to lead infrastructure moves and integrations under pressure.
3 years of coding experience
11 years of employment as a software developer
Howard Payne UniversityBachelor of Business Administration (BBA), Computer Information Systems and Quantitative Methods, Bachelor of Business Administration (BBA), Computer Information Systems and Quantitative Methods at Texas State University-San MarcosProgramming languages (1)
Github contributions (1)
Yerbert/DingoQuadruped
Apr 2023 - Aug 2023
Base code for the Dingo quadruped; modified from Stanford Pupper and Notspot repositories. Includes integration with ROS Noetic and a simulation of the Dingo
Contributions:26 pushes, 2 comments in 4 months
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