Nathan Howard

Support Engineer II at Elastic

Portland, Oregon, United States
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Summary

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Rockstar
🎓
Top School
Nathan Howard is a seasoned Support Engineer with 7+ years of hands-on experience resolving complex production issues for enterprise software, currently at Elastic in Portland, Oregon. He excels at deep technical troubleshooting across front-end, back-end, integrations and performance diagnostics—routinely digging into stack traces, heap/thread dumps, REST APIs and cloud migrations. Previously he led technical services and implementations at smaller firms, gaining strengths in Zendesk, JIRA administration, Scrum facilitation and customer-facing architecture work. Nathan pairs a meticulous, highly organized work style with a habit of documenting tribal knowledge, mentoring peers, and volunteering for cross-team projects to drive lasting improvements. His approach blends rigorous ownership (including 24/7 on-call experience) with a positive, team-oriented attitude that boosts operational resilience. Outside of work he balances intensity with hobbies like gaming and music, a small but telling sign of his persistence and focus.
code7 years of coding experience
job5 years of employment as a software developer
bookBeaverton High School
languagesEnglish
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Github Skills (13)

restful10
search-engine10
elasticsearch10
rest10
java10
elastic7
visualizations6
kibana5
observability5
security4
fleet3
monitoring2
kubernetes1

Programming languages (5)

TypeScriptJavaJavaScriptGoPython

Github contributions (5)

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nathandh22/docker-react

Mar 2020 - Mar 2020

Practice Repository for Udemy Docker/Kubernetes Training: Section 7
Contributions:2 PRs, 4 pushes, 2 branches in 1 day
vagrantdockertrainingkubernetesdocker-compose
nathandh22/multi-docker

Mar 2020 - Mar 2020

Contributions:2 pushes, 1 branch in 1 day
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