Nathan Ma
Customer Success Manager Workday at Magnit Global
Greater Sydney Area Australia
Summary
👤
Senior🎓
Top SchoolNathan Ma is a Customer Success Manager with a decade of experience spanning SaaS, ad-tech and MarTech, currently focused on Workday implementations and enterprise value realization. He has a proven track record of growing accounts from zero to $500K+ and rescuing at-risk renewals by turning technical complexity into clear business outcomes. Skilled at executive training, usage-data analysis, API-based automation and workflow optimisation, he partners tightly with Product and Engineering to convert customer feedback into roadmap priorities. Nathan’s background running programmatic and biddable campaigns gives him a rare blend of hands-on performance marketing insight and post-sale customer strategy. He’s particularly interested in applying AI to reduce manual work and improve decision-making for customers, and prefers roles where measurable outcomes—not just feature adoption—define success. Based in Greater Sydney, he combines strategic thinking with practical operational experience across fast-moving platforms.
10 years of coding experience
5 years of employment as a software developer
Bachelor of Business Major in Marketing Sub Major Information Technology, Bachelor of Business Major in Marketing Sub Major Information Technology at University of Technology Sydney
Github Skills (3)
scripting5
swift5
ios4
Programming languages (2)
Github contributions (5)
jtribe/DebugDraw
Mar 2017 - Mar 2017
Contributions:1 PR, 4 pushes, 2 branches in 1 day
debuggingreusablewindowsown-project
jtribe/ios-tools
Aug 2016 - Jan 2018
Scripting framework for iOS development
Contributions:7 commits, 5 PRs, 11 pushes in 1 year 5 months
iosscripting
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.