Summary
Natiele Bohn is a seasoned support engineer with 12 years of experience focused on SAP product support, currently serving as a CoE Support Engineer. She specializes in ABAP Data Dictionary, runtime analysis, development tools (ATC, SCI, debugger), and complex upgrade and kernel-related issues, helping customers and colleagues resolve high-impact production problems. Known for driving a culture of feedback, she combines analytical rigor with a customer-first mindset to improve quality and reduce recurrence of incidents. Her background includes hands-on cloud reservation tooling in Python and international study and collaboration through a Brazilian government scholarship in the U.S., reflecting strong cross-cultural communication and technical adaptability. Based in the United States, she brings practical expertise in installation/upgrade support and a proactive approach to mentoring peers on tricky ABAP and HANA-related challenges.
11 years of coding experience
7 years of employment as a software developer
Sistemas de Informação, TI, Sistemas de Informação, TI at Universidade do Vale do Rio dos Sinos
Computer Science, Computer Science, Computer Science, Computer Science at Dillard University
Portuguese, English, Spanish