Neal Alexander is a seasoned software engineering executive with over 20 years of experience leading product, development and R&D organizations across insurance, TV/web platforms, and enterprise automation. Currently heading software engineering at CRC Group after guiding BenefitMall and Truist Insurance’s BenefitMall division, he blends hands-on product delivery with strategic program management for projects ranging from small teams to multi-million-dollar initiatives. Known for building and motivating geographically dispersed teams of employees and consultants, he consistently drives projects to delivery on time and within budget while keeping stakeholder alignment with long-term business goals. His background includes deep domain work in IVR/voice quality, OCR/ICR and workflow automation, reflecting a practical focus on operational efficiency as well as customer experience. Based in the Dallas–Fort Worth area, he pairs technical breadth with executive communication skills that bridge engineering and business needs.
11 years of coding experience
14 years of employment as a software developer
B.S. Information Systems, B.S. Information Systems at The University of Texas at Arlington
Contributions:16 pushes, 1 branch in 6 years 11 months
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Neal Alexander - Software Engineering Group Head at CRC Group