Neeraj Choudhary
Head Of Service Delivery at ITC Infotech
Karnataka, India
Summary
👤
Senior🎓
Top SchoolNeeraj Choudhary is a seasoned delivery and operations leader with 13 years of experience specializing in Retail, E‑Commerce and CPG digital transformation programs. Currently Head of Service Delivery at ITC Infotech, he oversees £25M+ annual revenues and a 350+ Salesforce delivery organization with end-to-end P&L ownership, margin optimization and CSAT/NPS accountability. He has a proven track record of building and scaling global delivery practices from scratch—previously growing Visionet’s retail practice into a high‑performing, revenue‑doubling unit with perfect client satisfaction. Hands‑on in AMS, large project delivery and DevSecOps, Neeraj blends agile coaching and vendor management to drive efficiency and innovation at scale. Notably, he combines deep fulfillment and omnichannel expertise (BOPIS, payment integrations, same‑day delivery) with a passion for mentoring cross‑functional teams and embedding governance that sustains growth.
13 years of coding experience
16 years of employment as a software developer
Master of Business Administration - MBA, Advance information technology, A++, Master of Business Administration - MBA, Advance information technology, A++ at I2IT Pune
English, Hindi
Github Skills (12)
authentication8
devise6
spree6
rails6
ruby6
warden3
marketing-cloud3
salesforce-marketing-cloud3
salesforce2
java2
sdk2
marketing2
Programming languages (3)
Github contributions (5)
neeraji2it/StudyGossip
Jul 2020 - Jun 2023
Contributions:1 PR, 1 push in 3 years
neeraji2it/homefurnishing
Jan 2015 - Oct 2015
Contributions:261 pushes, 2 branches in 9 months
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