Summary
Nermina Miller is a Lead Technical Communicator with over 15 years of experience shaping content strategy, development, and management with a strong focus on user experience, content management systems, and lean publishing. Based in Greater Boston, she excels at aligning cross-functional teams and running projects that turn complex technical material into clear, actionable guidance. Her background blends rigorous academic training—a BA (Magna Cum Laude) from the University of South Florida and graduate studies at Arizona State University—with hands-on program leadership. Nermina is particularly skilled at introducing lean publishing practices that reduce time-to-delivery while improving content quality and consistency. She brings a pragmatic, systems-oriented approach to documentation ecosystems, often acting as the bridge between product, engineering, and customer-facing teams. Quietly, she has a track record of mentoring peers to adopt content-first workflows that scale across organizations.
4 years of coding experience
MS, MS at Arizona State University
BA (Magna Cum Laude), BA (Magna Cum Laude) at University of South Florida