Niall Colfer
Senior Software Engineer at Zendesk
Dublin, Ireland
Summary
👤
Senior🎓
Top SchoolNiall Colfer is a Senior Software Engineer based in Dublin with 11 years of experience building real-time services at Zendesk, where he progressed from customer-facing support roles into senior engineering over a decade-long tenure. He specializes in delivering reliable, scalable realtime systems and brings a pragmatic understanding of user needs from his early support and customer advocate background. Niall holds an MSc in Computer Science (Distinction) from the University of St. Andrews and a BSc in Mathematical Sciences from UCC, blending strong theoretical foundations with hands-on production experience. Known for steady internal progression and institutional knowledge, he excels at closing the feedback loop between customers and engineering to ship resilient, user-focused features.
11 years of coding experience
3 years of employment as a software developer
Bachelor of Science (BSc) in Mathematical Sciences, Mathematics, 2:1, Bachelor of Science (BSc) in Mathematical Sciences, Mathematics, 2:1 at University College CorkMaster of Science (MSc) in Computing and Information Technology, Computer Science, Distinction, Master of Science (MSc) in Computing and Information Technology, Computer Science, Distinction at University of St. Andrews
English
Github Skills (20)
api10
backend10
messaging9
sentinel9
abstraction7
browser-testing7
validate7
redis6
sketchup5
nodejs5
redis-client5
testing5
javascript4
browser4
ruby-client4
Programming languages (2)
Github contributions (5)
zendesk/persistence
Aug 2019 - Jun 2021
An abstraction library for redis and sentinel connection management
Contributions:3 reviews, 9 commits, 19 PRs in 1 year 10 months
redisredis-clientabstraction-libraryconnectionsentinel
zendesk/radar_message
Oct 2019 - Nov 2022
build and validate radar message objects
Contributions:4 reviews, 8 commits, 12 PRs in 3 years 1 month
messagevalidateradar
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