Summary
Niall Colfer is a Senior Software Engineer based in Dublin with 11 years of experience building real-time services at Zendesk, where he progressed from customer-facing support roles into senior engineering over a decade-long tenure. He specializes in delivering reliable, scalable realtime systems and brings a pragmatic understanding of user needs from his early support and customer advocate background. Niall holds an MSc in Computer Science (Distinction) from the University of St. Andrews and a BSc in Mathematical Sciences from UCC, blending strong theoretical foundations with hands-on production experience. Known for steady internal progression and institutional knowledge, he excels at closing the feedback loop between customers and engineering to ship resilient, user-focused features.
11 years of coding experience
3 years of employment as a software developer
Bachelor of Science (BSc) in Mathematical Sciences, Mathematics, 2:1, Bachelor of Science (BSc) in Mathematical Sciences, Mathematics, 2:1 at University College Cork
Master of Science (MSc) in Computing and Information Technology, Computer Science, Distinction, Master of Science (MSc) in Computing and Information Technology, Computer Science, Distinction at University of St. Andrews
English