Nic Birney
Quality Assurance Automation Engineer
Denver, Colorado, United States
Summary
👤
Senior🎓
Top SchoolNic Birney is a Quality Assurance Automation Engineer with 14 years of cross-functional experience blending support, training, content quality, and customer-facing operations into a pragmatic QA mindset. Based in Denver, he builds and maintains automated test suites (Squish for Java, Selenium) that reduce hotfixes and improve client satisfaction while drawing on deep product knowledge gained from front-line support roles at Tyler Technologies. Known for empathetic communication and data-informed decisions, he frequently bridges gaps between development, support, and operations to speed resolution on complex issues. His background in marketing and retail gives him a user-centered perspective that helps translate customer needs into testable requirements. Always learning, Nic treats process improvement and knowledge sharing as core responsibilities—he’s often the go-to colleague for training, tricky tickets, and cross-team initiatives.
14 years of coding experience
8 years of employment as a software developer
Bachelor of Science (B.S.), Journalism, emphasis in Strategic Communication, Bachelor of Science (B.S.), Journalism, emphasis in Strategic Communication at University of Kansas
French
Github Skills (4)
trend7
rust-lang2
rust2
rust-language2
Programming languages (2)
Github contributions (5)
nickdab/blog-smallweb
Sep 2023 - Sep 2023
This is code for a blog I'm making that aims to be part of the "small web." It uses Zola to create a static site.
Contributions:29 PRs, 34 pushes, 2 branches in 2 days
nickdab/NickOS
Mar 2012 - Apr 2012
Contributions:21 commits in 1 month
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