Nic Sevic - Tech Support Engineer at Cribl

Nic Sevic

Tech Support Engineer at Cribl

Seattle, Washington, United States

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Summary

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Rockstar

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Top School

Nic Sevic is a pragmatic Tech Support Engineer with seven years of experience resolving complex technical and security issues for SaaS and open-source platforms. Currently at Cribl after senior support roles at Automattic and Pressable, Nic combines deep troubleshooting skills—logs, scripting, Grafana/Elasticsearch—with a track record of malware triage, performance optimization, and customer advocacy. His background in social work informs calm, effective communication with diverse stakeholders and a preventative mindset that reduces repeat incidents. He also authors technical documentation and contributes practical code fixes and process improvements to speed resolution. Based in Seattle, Nic thrives in collaborative environments where he can shift between macro systems thinking and hands-on operational problem solving.

7 years of coding experience

2 years of employment as a software developer

Master of Social Work (MSW), Clinical Social Work, Master of Social Work (MSW), Clinical Social Work at Washington University in St. Louis

Master of Arts (MA), SOCIAL SCIENCES, Master of Arts (MA), SOCIAL SCIENCES at University of Chicago

Bachelor of Science (BS), Psychology, Justice Systems, Bachelor of Science (BS), Psychology, Justice Systems at Truman State University

English, Hebrew

Github Skills (40)

woocommerce10

spec10

javascript10

phpcs10

wordpress-themes10

ecommerce10

wordpress10

coding-conventions10

redux10

plugin10

php10

api10

conventions10

wordpress-plugin10

commerce10

Programming languages (7)

TypeScriptCSSJavaScriptPHPHTMLRubyKotlin

Github contributions (5)

Nic-Sevic/Projects-in-C

Jun 2019 - Oct 2022

Contributions:7 pushes, 1 branch, 1 issue in 3 years 4 months

Nic-Sevic/js-basics-online-shopping-lab-js-intro-000

Mar 2019 - Mar 2019

Contributions:79 pushes, 1 branch in 1 day

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