Service Line Lead Customer Experience, Product And Design at Thoughtworks
Melbourne, Victoria, Australia
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Summary
👤
Senior
🎓
Top School
Nic Smythe is a seasoned customer experience, product and design leader with 12 years at Thoughtworks, currently serving as Service Line Lead connecting multidisciplinary teams to Australia's most audacious digital transformations. He blends strategic general management experience (nearshore delivery and regional leadership) with hands-on product practice across media and sports industries, shaping digital businesses and designs for social impact. A committed advocate for diversity and representation in tech, Nic also contributes to academia through an advisory role at QUT and has taught product management at General Assembly. His background in creative industries and early career in multimedia and live streaming gives him a rare mix of creative sensibility and operational rigour when delivering large-scale, human-centred solutions.
12 years of coding experience
14 years of employment as a software developer
Seth Godin's altMBA
Foundations of Directorship, Foundations of Directorship at Australian Institute of Company Directors
Somerset College
Bachelor of Creative Industries, Bachelor of Creative Industries at Queensland University of Technology
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Nic Smythe - Service Line Lead Customer Experience, Product And Design at Thoughtworks