Nicholas Criss is a seasoned software and cloud leader with over two decades of hands-on engineering and 9 years in senior management, currently leading T-Mobile’s Digital Commerce organization that powers nearly $2B in annual revenue. He builds and scales global teams and platforms—managing 200+ people across five countries and multi-million dollar budgets—while driving technical transformations in reliability, resilience, and active/active architectures (patent-pending). A long-time builder and founder, he pioneered T-Mobile’s Cloud Center of Excellence, open-sourced security and developer tooling (including PacBot) that delivered material opex savings, and helped shift the company’s culture toward “T-Mobile as tech company.” Early professional coding at 16 and a track record of shipping production-first systems (from early e-commerce carts to multi-cloud platforms) give him a rare blend of product sensibility, operational rigor, and mentorship. He’s based in Seattle and known for treating code as both art and science, scaling teams as thoughtfully as systems.
9 years of coding experience
27 years of employment as a software developer
Computer Science, Computer Science at Florida International University
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Nicholas Criss - Sr. Manager, Digital Commerce at T-Mobile