Summary
Nicholas De Souza is a results-driven software engineer and entrepreneur with 11 years of experience translating complex business needs into scalable, revenue-driving solutions. As a Lead Enterprise Solution Engineer at Salesforce and founder of a service automation firm, he combines hands-on development with presales strategy to deliver cross-cloud CRM, AI, and automation deployments for telecom and content-driven clients. He specializes in embedding trusted, agentic AI into real-world workflows and excels at executive storytelling that turns discovery into measurable outcomes. Known for prioritizing long-term client success, he focuses on reducing cost and labor while maximizing retention and recurring revenue. Based in Canada with a software engineering degree, he blends deep technical fluency across the stack with a pragmatically entrepreneurial approach to product and sales.
11 years of coding experience
7 years of employment as a software developer
Bachelor of Engineering (B.Eng.), Software Engineering, Bachelor of Engineering (B.Eng.), Software Engineering at University of Ontario Institute of Technology
St. Michael's College School