Nicholas Kayser is a solutions-focused Business Systems Analyst with over a decade of hands-on experience in asset management, CMDB/ServiceNow administration, server and database management, and help desk operations. At Fiserv he has driven CMDB integrity through Discovery, Service Mapping, Flow Designer automation, and integrations while maintaining federal 5C clearance for sensitive environments. His background in electrical engineering and early career roles in systems support and PLC/control work give him an uncommon blend of infrastructure troubleshooting and process-oriented engineering rigor. Nicholas has repeatedly translated manual inventory and change-control workflows into automated, auditable processes—building databases for SSL tracking, running discovery transitions, and shaping change/request templates with embedded SLAs. He’s comfortable across the full lifecycle from procurement and SCCM/SAP-driven deployments to audit-ready data quality and security controls. Based in Mount Juliet, Tennessee, he brings pragmatic systems thinking and a track record of improving information flow in complex, regulated landscapes.
10 years of coding experience
1 year of employment as a software developer
B.S, Electrical Engineering, B.S, Electrical Engineering at Iowa State University
N/A, Liberal Arts Course, N/A, Liberal Arts Course at Des Moines Area Community College
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Nicholas Kayser - Business Systems Analysis at Fiserv