Summary
Nicholas Ketchum is a Web & Digital Services Manager and seasoned digital consultant with over two decades of cross-sector experience building mission-driven web platforms for higher education, nonprofits, healthcare, and government. He blends strategic digital roadmapping and UX research with hands-on full‑stack development, having led major Drupal migrations, built membership portals and PCI-compliant e-commerce, and delivered high‑visibility interactive exhibits. At the University of Michigan School of Social Work he now guides technical direction and integrates emerging technologies like AI to advance institutional goals. Known for stabilizing fragile legacy systems while introducing modern, component-based architectures, he routinely turns urgent needs into sustainable, revenue-generating solutions. Based in Ann Arbor, he pairs deep institutional knowledge with a consultant’s agility, often embedding on teams to accelerate impact.
10 years of coding experience
13 years of employment as a software developer
Master of Science - MS Information Science, Master of Science - MS Information Science at University of Michigan
Latin, English