Nicholas Mims
IT Tech Support at Berry Appleman & Leiden
Spring, Texas, United States
Summary
👤
Senior🎓
Top SchoolNicholas Mims is an IT support professional with 11 years of hands-on experience and a BA in Information Technology from Stephen F. Austin State University. He currently provides technical support at Berry Appleman & Leiden and previously built scalable support processes at Sentido Health, including company-wide MFA rollout via Azure AD and Intune/Apple Business Manager user provisioning. Comfortable across Windows Server, Active Directory, Office 365 and HTML, he pairs technical troubleshooting with clear user-facing documentation and training to reduce repeat tickets. Actively upskilling—pursuing Google IT Support certification and studying for CompTIA Network+—he demonstrates a continuous commitment to network and systems proficiency. Based in Spring, Texas, he brings frontline customer-service experience from retail and fulfillment roles, which informs his pragmatic, user-centered approach to IT operations.
11 years of coding experience
1 year of employment as a software developer
Bachelor of Arts - BA, Information Technology, Bachelor of Arts - BA, Information Technology at Stephen F. Austin State UniversityGithub contributions (5)
frc-team-342/frc-team342-recycle-rush
Jan 2015 - Oct 2015
Contributions:30 commits, 21 pushes, 1 branch in 8 months
frc-team-342/frc-team342-power-up
Jan 2018 - Apr 2018
Contributions:219 pushes, 5 branches in 3 months
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