Summary
Nicholas Norton is an Application Support Specialist with eight years of hands-on experience helping enterprise clients get the most from financial applications, most recently providing white-glove support for high-value customers on BlackLine and now supporting solutions at Machinify. He blends a technical foundation in computer science and game design with practical troubleshooting skills honed through roles from Geek Squad diagnostics to implementation work involving SQL and VB scripting. Colleagues rely on him for clear communication, fast issue resolution, and thoughtful escalation when problems demand engineering involvement. Outside of work he pursues game design and software development on GitHub and keeps sharp both mentally and physically through gaming and regular gym training, a combination that fuels his problem-solving creativity. Known for being personable and network-oriented, he enjoys mentoring others and translating complex technical issues into actionable guidance for clients.
8 years of coding experience
1 year of employment as a software developer
Computer Science, Game Design, Minor in Mathematics, 3.509, Computer Science, Game Design, Minor in Mathematics, 3.509 at University of Wisconsin-Stout