Nicholas Robertson

Customer Success Manager at GPS Insight

Phoenix, Arizona, United States
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Summary

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Senior
🎓
Top School
Nicholas Robertson is a Customer Success Manager with 11 years of professional experience who blends technical curiosity with client-focused delivery. Currently based in Phoenix and studying Human Systems Engineering at Arizona State University, he brings hands-on product engineering experience from Optilab where he led quality assessment and customer documentation for optical components. Comfortable at the intersection of engineering, sales, and operations, Nick has also held roles in security and hospitality that sharpened his attention to process, client relations, and service reliability. He pursues cloud computing and circuitry projects outside work, reflecting a practical maker mindset that complements his academic focus. Known for balancing full-time work and study while building durable professional relationships, he prioritizes realistic problem-solving and optimistic teamwork. Nick is focused on leveraging technical skills and customer empathy to drive measurable outcomes for future employers and projects.
code11 years of coding experience
job2 years of employment as a software developer
bookComputer Software Engineering, Computer Software Engineering at Ira A. Fulton Schools of Engineering at Arizona State University
bookHigh School Diploma, General Studies, High School Diploma, General Studies at Deer Valley High School
bookBachelor of Engineering - BE, Biomedical/Medical Engineering, Bachelor of Engineering - BE, Biomedical/Medical Engineering at Glendale Community College
bookAssociate of Arts and Sciences - AAS, Accounting and Business/Management, A+, Associate of Arts and Sciences - AAS, Accounting and Business/Management, A+ at Phoenix College
bookBachelor of Engineering - BE, Biomedical/Medical Engineering, Bachelor of Engineering - BE, Biomedical/Medical Engineering at DeVry University
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Github Skills (66)

plotly-dash10
dashboard10
python10
charting10
declarative10
plotly-express10
classifiers10
ipywidgets10
interactive10
jupyter-widget10
pyodide10
plotly10
webgl10
graph10
jupyter-notebook10

Programming languages (6)

JavaC++CJavaScriptHTMLPython

Github contributions (5)

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jjrob13/sklearn_cotraining

Feb 2016 - May 2017

An implementation of the Co-Training semi-supervised learning technique from (Blue, Mitchell 1998) that is meant to work well with scikit-learn classifiers.
Contributions:14 commits, 4 PRs, 13 pushes in 1 year 2 months
supervised-learningpythonbluesupervisedsemi
jjrob13/IOT_Education

Nov 2015 - Apr 2016

Contributions:44 pushes, 2 branches in 5 months
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Nicholas Robertson - Customer Success Manager at GPS Insight