Nicholas Seward
Technical Support Coordinator III
Greater Minneapolis-St. Paul Area United States
Summary
👤
Senior🎓
Top SchoolNicholas Seward is a media- and performance-driven technical support professional with 12 years of experience bridging hands-on AV systems work and customer-facing technical operations. Currently a Technical Support Coordinator III at Bluum, he leads onboarding, training, and cross-department coordination while troubleshooting complex audio-visual repairs, managing inventory, and handling billing and parts procurement. His background includes software QA at Sony Creative Software and telecom support roles where he developed testing discipline, ticketing expertise, and process-improvement skills. Comfortable translating technical detail into clear guidance for technicians and clients, he excels at building dependable team workflows and communicating product changes. Nicholas pairs formal training in recording and media technology with a long track record of operational reliability and an unusual blend of media-focused QA experience and field service leadership.
12 years of coding experience
3 years of employment as a software developer
Bachelor of Arts (B.A.), Communication and Media Studies, Bachelor of Arts (B.A.), Communication and Media Studies at University of Wisconsin-OshkoshCertification, Recording and Music Technology, Certification, Recording and Music Technology at Madison Media Institute
German
Github Skills (20)
converting10
gcode9
abaqus9
cnc-controller9
protobuf8
3d-models8
ply8
collada7
3d-printing7
prototyping7
opengl6
firmware6
slicer6
cpp5
stl5
Programming languages (2)
Github contributions (5)
NicholasSeward/ConceptFORGE
Oct 2013 - May 2014
Contributions:23 commits, 2 pushes, 2 comments in 6 months
NicholasSeward/GameProgramming2018
Aug 2018 - Nov 2018
Contributions:8 pushes, 1 branch in 3 months
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