Summary
Nicholas Tyo is a pragmatic help desk specialist with nine years of hands-on experience in electronics repair, device servicing, and frontline IT support, currently based in Schenectady, NY. He blends formal training in electrical and electronics engineering with practical roles repairing phones, managing repair teams, and troubleshooting IT issues at companies like CompuCom and CTDI. Known for being a tinkerer and Minecraft modder, he brings a maker’s curiosity to problem-solving and often prototypes fixes or tools himself. Comfortable working both customer-facing and behind the scenes, he has a track record of restoring devices, streamlining repair processes, and translating technical details into clear guidance for users.
9 years of coding experience
Electrical and Electronics Engineering, Electrical and Electronics Engineering at ITT Technical Institute-Albany