Summary
Nick Bailey is a Customer Success Manager with 15 years’ experience helping SaaS and technology businesses scale relationships and commercial outcomes across finance, charity, retail, FMCG and property sectors. He combines solution-selling and account management expertise with hands-on experience in demand planning, integrated commercial planning and ERP-driven implementations, enabling customers to extract value from both packaged and bespoke software. Nick has a track record of building sales functions from scratch and leading post-sale success at startups through to multinational teams, and he thrives on pitching, negotiating and proposal creation. Based in London, he’s known for energetic relationship-building and a pragmatic, learning-first approach that turns technical capability into measurable business impact.
15 years of coding experience
15 years of employment as a software developer
Woodbridge School, Suffolk
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services, Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services at Lancaster University