Nick Blanchard is a seasoned technology leader with over a decade building and delivering AI-driven virtual assistants and contact center solutions for enterprises. Currently General Manager at HCLTech after senior engineering leadership roles at Microsoft and Nuance, he blends product strategy with hands-on architecture to scale chatbot, IVR, and live-chat platforms. He leads cross-functional teams to turn conversational AI research into reliable, production-grade deployments across web, mobile, SMS and contact center integrations. Known for fostering innovation, Nick pairs deep practical experience in dialog systems and integrations (Avaya/Cisco/back-end APIs) with a pragmatic focus on customer experience and measurable business outcomes. Based in Broomfield, Colorado, he brings a rare combination of delivery discipline and product-forward thinking that helps organizations modernize customer engagement.
10 years of coding experience
18 years of employment as a software developer
Bachelor of Science (B.S.) Computer Science, Bachelor of Science (B.S.) Computer Science at Rensselaer Polytechnic Institute
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