Nick Burwell is a Lead Architect with 14 years of experience designing and scaling enterprise SaaS platforms, currently shaping Invoca’s AI-driven call tracking and conversational analytics architecture from Santa Barbara. He leads a team of architects, drives technical roadmaps and engineering backlogs, and coordinates cross-departmentally to turn customer needs into production-ready solutions. Known for managing RCA processes and developer evangelism, he balances hands-on system design with organizational leadership to keep large scrum teams aligned. His background in computer science, IT, software development and business enables him to bridge product, engineering, and customer success in pragmatic, measurable ways.
13 years of coding experience
Computer Science, Information Technology, Software Development, Business, Computer Science, Information Technology, Software Development, Business at Westmont College
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