Nick Charles
Business Manager at The AA
Greater Reading Area United States
Summary
👤
Senior🎓
Top SchoolNick Charles is a results-driven business manager with nine years’ experience leading commercial relationships and operational change within the UK automotive and roadside assistance sector. At The AA he managed major motor manufacturer accounts, delivering full renewals and consistently exceeding financial targets while pioneering commercial training that scaled from one to 35 trainers and generated £5m revenue over seven years. He has led high-impact cost-saving initiatives—introducing document management that saved over £2m per year and closing a loss-making unit to save £1.5m annually—while maintaining service levels. Nick also project-managed the sensitive closure of a large call centre, securing alternative employment for 80% of staff and earning a Chief Executive’s Award for stakeholder handling and minimal local disruption. As founder and MD of an internet start-up he raised private investment, led technical development and launched a profitable insurance portal, reflecting his blend of commercial acumen and hands-on product delivery. Known for strong negotiation, client management and stakeholder engagement, he combines operational rigor with an ability to mobilise technical and training teams to drive measurable business outcomes.
9 years of coding experience
8 years of employment as a software developer
Stewarts Melville EdinburghStewarts Melville, Edinburgh
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (13)
typescript10
cms10
sbt10
java10
scala10
moodle9
elearning6
javascript4
console1
kaltura1
admin1
laravel1
launcher1
Programming languages (6)
Github contributions (5)
openequella/moodle-block_openEQUELLA_links
Jul 2018 - Sep 2020
Moodle block for providing links into openEQUELLA
Contributions:1 review, 2 pushes, 1 comment in 2 years 1 month
moodle-blockopenequellajavascriptlinksmoodle
mrblippy/Charliequella
Sep 2019 - Dec 2020
Core openEQUELLA sources
Contributions:2 PRs, 156 pushes, 77 branches in 1 year 3 months
openequellasources
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