Nick Clough is a Senior Support Engineer with three years of focused experience supporting and scaling observability and cybersecurity platforms, currently at Elastic. He has progressed through hands-on engineering and leadership roles at Elastic, Dragos, Qwilt, and LogRhythm, troubleshooting large enterprise deployments across cloud and on-prem environments. Nick brings deep practical knowledge of Elasticsearch ecosystems, SIEM tools, networking, and cross-functional incident resolution, coupled with experience building documentation, SOPs, and customer-focused solutions. He has moved rapidly into senior and managerial responsibilities, demonstrating an ability to lead technical teams while remaining a contact point for complex escalations. Based in the Springfield–Branson area, he combines enterprise support maturity with a penchant for translating operational pain points into durable engineering fixes. An unspoken strength is his background in internal IT and SharePoint/Office 365 administration, which gives him a broader perspective on end-user and infrastructure challenges.
3 years of coding experience
8 years of employment as a software developer
Bachelor’s Degree Computer Information Technology, Bachelor’s Degree Computer Information Technology at Regis University
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