Summary
Nick Eales is a Principal Azure ACE Engineer with over two decades in IT and more than 18 years at Microsoft, specialising in Azure platform reliability, incident command, and high-stakes customer engagement across finance, retail and government. He combines deep hands‑on proficiency across programming, networking, databases, DevOps, containers and cloud architectures with a Master’s in Networking and System Administration and ongoing graduate study in Applied Data Science. At Microsoft he has led major incident mitigation as an on‑call Incident Commander, shortened remediation times through cross‑team coordination, and served as the primary engineering contact for large Australian customers. Comfortable translating between technical teams and executive stakeholders, he brings a rare mix of operational grit, broad technical depth and a growing data science perspective to solve complex, customer-facing platform problems.
9 years of coding experience
25 years of employment as a software developer
Graduate Certificate in Applied Data Science, Data Science, Graduate Certificate in Applied Data Science, Data Science at Charles Sturt University