Summary
Nick Jordan is a people-first platform engineering leader with over a decade of hands-on experience building and scaling backend systems, distributed services, and cloud-native infrastructure. As Director of Platform Engineering and former Head of Backend at Appcues, he has grown remote teams across continents, led major migrations (Firebase → Postgres, homegrown infra → Terraform), and saved organizations six-figure sums through vendor and cloud cost optimizations. He balances strategic architecture—microservices, DDD, containerization—with empathetic management that prioritizes engineer ownership and observability. A founder who also built a multi-tenant SaaS for the carwash industry, he brings operator-minded product sensibilities and a track record of turning legacy codebases into sustainable, measurable systems. Based in Somerville, MA, Nick is equally comfortable writing code, negotiating partner contracts, and designing SLO-driven reliability for production systems.
8 years of coding experience
24 years of employment as a software developer
BS, Informatics/New Media, BS, Informatics/New Media at Indiana University Indianapolis
B.S, Media Arts and Sciences; Web, B.S, Media Arts and Sciences; Web at Indiana University-Purdue University Indianapolis
School of Informatics